Hi I'm suffering from spam and i'm looking forward to ask RVskin for Spam+Virus Protection paid service to be done on my VPS but i have few questions regarding it..

- Do i have to tweek anything? or they will do the full job?
- also do my customers have to tweek anything locally on their accounts or not?
- where the messages which marked as spam will go?

Regards
Rimoun

>> - where the messages which marked as spam will go?
Spam scores over 15 will be denied. It will not accept at EXIM.
Spam scores between 12 - 15 will be accepted if the user choose to disable the Server-wide Spam in cPanel. Email will save in user's inbox. If the user enable the Server-wide Spam in cPanel (default setting). Email will be deleted.
Spam scores between 9 -12 will be marked as spam but still delivery to user inbox.

>>- also do my customers have to tweek anything locally on their accounts or not?
No.

>> - Do i have to tweek anything? or they will do the full job?

Whitelisting and Minimizing spamd resource usages:
===========================================
In case you choose to install RBL ACL, you might need to WHITELIST few mail servers or disable RBL checking for certain hosting account. Whitelist file is /usr/local/cpanel/base/eximacl/rv_rbl_server_ip_whitelist.

The Software update:
===========================================
Spamassassin: updated by cPanel as a standard perl Module.
ClamAV: updated by cPanel if you check the checkbox to keep clamavconnector module up-to-date.
ClamAV virus signature: will be updated itself daily. You can monitor its log at /var/log/clam-update.log. If you want to update manually just run 'freshclam' (no quote) on SSH shell.
SARE signature: you need to run /etc/mail/rulesdujour/my_rules_du_jour periodically. Weekly updating is sufficient. Don't update more than 1 time per day. Your IP will be blacklisted by the SARE maintainer.

DCC : in case you want to update please run /var/dcc/libexec/updatedcc. It will recomplile DCC on your server. You should run it periodically.
Razor: this need to manual update, but it is very rare to update. Recomplie the Razor in the same way as installing.
In case you choose to install Server-Wide Spam Protection, you might need to WHITELIST few senders that always send email to or from your server to reduce unnecessary spamd usage.Whitelist file is /usr/local/cpanel/base/eximacl/rv_spam_sender_address_whitelist.

There are serveral whitelist and blacklist, please check in /usr/local/cpanel/base/eximacl/.

Default email for the account that don't want to get the email for unroutable of email address MUST be :fail: (in /etc/valiases/*). Setting to :blackhole: or /dev/null will cause your server process unnecessary emails and consume a lot of CPU. I have converted files for you. Next time if you want to do please run this command to convert all your default emails.

replace ':blackhole:' ':fail:' -- /etc/valiases/*
replace '/dev/null' ':fail:' -- /etc/valiases/*

All your clients are recommended to disable spamassassin. This will save your CPU a lots. As most spam are filter out at server level. Per-domain Spamassassin (the one you enable/disable in cPanel) should be enabled only the account that has a serious problem. Enable per-domain Spamassassin will increase your CPU usage.

To remove all users to disable spamassassin, you just need to run this:

ls /home/*/.spamassassinenable
rm /home/*/.spamassassinenable

Users will be able to enable it again in cPanel.