I have successfully been able to intall the Tryout Mode for RVsitebuilder and have created a user.

When I try to upload a logo or save a project (step 1) I get a "Directory permission denied" error.

What file and what permission does it need? Does it need to be done as root user?

Thank you

Now I can't create projects on regular account either. Same error, "Directory permission denied".

No.



Does it happen in all users?
Uploaded file saved in /home/userName/.rvsitebuilder. If you test under cPanel, you should not have that error unless the /home/userName/.rvsitebuilder is removed.

Please check the debug log for more information. http://forums.rvskin.com/index.php?showtopic=1399

Yes it happens for every account.
.rvsitebuilder is present in the accounts

Debug showed the following error:

5 19:14:33 rvsitebuilder [warning] sgl_errorhandler->errhandler: mkdir(/var/cpanel/rvglobalsoft/rv
sitebuilder/www/project/test_bc34307c4a2e6b763ad30722c51f826e_1163618073): Permission denied
Nov 15 19:14:33 rvsitebuilder [notice] sgl_string::translate: Key 'Permission denied.' Not found

Folder permission fro /var/cpanel/rvglobalsoft/rvsitebuilder/www/project should be 777.

Thanks, that fixed the the problem in the regular members accounts.

I'm still having problem with the Tryout area.

Debug shows the following for tryout members:

Nov 16 19:12:27 rvsitebuilder [warning] sgl_errorhandler->errhandler: system() h
as been disabled for security reasons
Nov 16 19:12:27 rvsitebuilder [debug] createprojectmgr->_createdir:
Nov 16 19:12:27 rvsitebuilder [warning] sgl_errorhandler->errhandler: mkdir(/hom
e/wizhooc/public_html/rvdemo/www/project/1437f2004b1f0dbb0827195382c52596/images
) [<a href='function.mkdir'>function.mkdir</a>]: No such file or directory
Nov 16 19:12:27 rvsitebuilder [notice] sgl_string::translate: Key 'Permission denied.' Not found
Nov 16 19:12:27 rvsitebuilder [debug] sgl::raiseerror:
Nov 16 19:12:27 rvsitebuilder [emergency] sgl::raiseerror: INVALID FILE PERMS ::
Project folder permission is denied.

Please update to v1.55. The new tryou is released. Here is the new one http://demotryout.developing.rvskin.com/tryoutlogin/www/.

To update, just access to Reseller(the one represent for root) WHM / RVSiteBuilder Manager/Tryout. And run update.

To do a new install, please follow the tryout website installation at http://rvsitebuilder.com/tryout.htm. If you cannot do it, we can help to install it for free. You need to provide me root access to your server. Please email root password separately to pairote@rvglobalsoft.com. In case dedicated IP address required to access your server, please add 203.156.87.99 to your allowed host list.

Example email formatting:
Subject: Information for TICKET # ???????? (this ticket #)
Body:
=================
Login Information
=================
IP: XXX.XXX.XXX.XXX
Root password: xxxxxx
Admin usernmae (required if su needed to be root): xxxxx
Admin password: xxxxx
=================
Tryout website Information
=================
Go to root WHM and create a new hosting account with unlimited disk space, 2 MySQL databases, and 1 subdomain. I would suggest using a new domain name or use the subdomain such as sitebuilder.yourHostingName.com. The domain must be a valid domain and will be your tryout website. Assign it as a reseller account. As there is no root disk space, this reseller will be used as a representative for root. Tryout users on this reseller account will owned by root.

Reseller username represent for root: xxxxx
Reseller password: xxxxx
The number of day tryout user will be expired: default is 15 days
Auto Approval: Yes or No
Auto Delete Expire User: Yes or No

PS: Tryout installation will be support only in the business days.

I updated to the newest version.

The new error when trying to register a tryout user is:

===================================================================

Warning: main(/home/username/public_html/rvdemo/tryoutlogin/var/cache/entities/Usr.php) [function.main]: failed to open stream: No such file or directory in /home/username/public_html/rvdemo/tryoutlogin/modules/user/classes/RegisterMgr.php on line 41

Fatal error: main() [function.require]: Failed opening required '/home/username/public_html/rvdemo/tryoutlogin/var/cache/entities/Usr.php' (include_path='.:/home/username/public_html/rvdemo/tryoutlogin/lib/pear') in /home/username/public_html/rvdemo/tryoutlogin/modules/user/classes/RegisterMgr.php on line 41
====================================================================

Error when trying to use the default tryout user demo@rvsitebuilder.com for link "Try demo online"

====================================================================

Fatal error: Call to undefined function: insert() in /home/username/public_html/rvdemo/tryoutlogin/modules/user/classes/LoginMgr.php on line 208

====================================================================

Went back and did it again but this time the seagull install part did not come up.

I got it working but when I made a practice tryout user the Permission error happened again when I tried to create a project but then when I used the browser back button it had been created .

Anyway, a little buggie but then it is beta. It's a great idea though so keep up the good work.

Files and Folder permission was set incorrectly on the pervious version. For the new tryout website should not have a problem but the previous install which updated to this version the things may go wrong. We try to fix it but not all conditions can be fixed.

Please update to v1.56.

Hi pairote,

Thank you for your support.

I have updated RVSiteBuilder to v1.56.
I tried the Tryout site with the same result, the Permission Error.
Went to my resellers account and noticed that there is a new version for the Tryout module and a note that stated that I must update to the newest tryout version, but there is no link to click for the update.

Login to reseller (the one represent for root) WHM/RVSiteBuilder Manager/Tryout. Doesn't it show the update button?

No the link was not there.
I deleted the reseller subdomain and started over again and now it says it is the latestest version.

When I hit create a project I still get taken to a screen with the following error:

=============================================================
home/wizhooc/public_html/rvdemo/www/project/1a843fa6f701e0e3ce20d677e2dd59a2/images

Project folder permission is denied.
Sorry your request can not be processed now. Please contact your provider.
=============================================================

I'll click on the browser back button then click the the RVSiteBuilder (pink button in the upper left hand corner) and the project was be listed there and I can start editing the project.

Sometimes images will take and sometimes not. The error message appears regardless if a logo is inserted or not.

There is a permission problem on the image folder in some type of servers and installations. We fix it but doesn't release yet.