Hello

If I set whitelist under customer cpanel there are ignored..

May be for ACL filter ?

How customer can be set own whitelist ?

Thanks

Still have this problem

How to this ?

Thanks

Which whitelist? please be specific.

Hello

Write about whitelist under cpanel:

Email Management Tools > SpamAssassin > Configure

where user can set whitelist / blacklist

Tx

This whitelist is only for spamassassin but there are still several condition which block email such as RBL, SPF, invalid sender address, virus, invalid HELO, and etc. You will need to check the reason why the email was block and add the address to the appropriate whitelist file.

yes, but I haved try to use for whitelist, as this:

[header email]
X-Exiscan-SA-Score: 8.0 (++++++++)
X-Exiscan-SA-Report: Spam detection software, running on the system "s1.myserver.com", has identified this incoming email as possible spam...

...

In this case whitelist added must work or not ?

Thanks for fast help

Hmm.. Your exim configuration is outdated. Please reset your exim to default configuration in WHM/Exim Configuration Editor. Reset exim to default might result to higher spam mail but it works well with per-account SpamAssassin configuration. If you don't want to reset it, you can add whitelist at /usr/local/cpanel/baes/eximacl/.

.. but I cannot reset config or all exiscan rules will be delete..

The second way (add whitelist at /usr/local/cpanel/baes/eximacl/) is only manual ?

So the aren't way to give user a way to add whitelist by yourself ?

Thank x support