Help - Search - Members - Calendar
Full Version: Email templates errors
RV Products Forums > RVSiteBuilder > Tryout website (demo) support
ChrisH
Hi,

It seems my email templates have disappeared or has some sort of bug.. When trying to edit a template as admin I get this:

Fatal error: Call to undefined function: stripcontentemailtemplate() in /home/xxxxx/public_html/tryout/tryoutlogin/modules/rvsemailtemplate/classes/EmailtemplateMgr.php on line 115

When a user tries to register they get:

Fatal error: Call to undefined function: stripcontentemailtemplate() in /home/sitebuil/public_html/tryout/tryoutlogin/lib/SGL/Emailer.php on line 233

Any help greatly appreciated as my site is now completely broken!
pairote
Have you try to update the tryout website to latest version?

Login to the tryout website using tryout website admin email address. If the newer version is available, update warning will show up on your panel. It will show you the link to your reseller WHM and let's you know which reseller you have configured the tryout website. Please ensure you access to the correct reseller account.
ChrisH
Hi pairote,

I have tried to update as you suggested, but the update process fails with this error:

Fatal error: Call to undefined function: stripcontentemailtemplate() in /home/sitebuil/public_html/tryout/tryoutlogin/lib/SGL/Task/rvsUpdateDatabase.php on line 233

Which I assume is the same problem I was having before... namely the stripcontentemailtemplate function seems to be missing from my installation.. sad.gif
Sergio
Have you tried to set REGISTER_GLOBALS and/or INI_SET?

That could help.
apiruk
QUOTE(ChrisH @ Sep 16 2008, 05:01 PM) *
Hi pairote,

I have tried to update as you suggested, but the update process fails with this error:

Fatal error: Call to undefined function: stripcontentemailtemplate() in /home/sitebuil/public_html/tryout/tryoutlogin/lib/SGL/Task/rvsUpdateDatabase.php on line 233

Which I assume is the same problem I was having before... namely the stripcontentemailtemplate function seems to be missing from my installation.. sad.gif



Please check your tryout directory already have file /home/sitebuil/public_html/tryout/tryoutlogin/modules/rvuser/classes/Main.php
if you have and don't fixed Please submit ticket at
http://support.cpanellicense.com/support-center/index.php
open ticket
RVSiteBuilder Support
and select topic Tryout (demo) Website Support
and submit tryout detail

Tryout website Information
=================
Tryout website domain: xxxxxxxxxx
Email admin for login: xxxxxxxxxxx
Admin password for login: xxxxxxxxxx

Reseller username : xxxxx
Reseller password: xxxxx

we want check your tryout website.
ChrisH
Thanks for your help... I've submitted a support ticket
ChrisH
A very quick response to my ticket, and a very quick fix too... This is an amazing product with excellent support.

Thanks guys!
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.