dryline
Dec 15 2008, 04:16 AM
Hello,
I recently installed RVSiteBuilder, and the installation appeared to go ok.
I am now in it in WHM and trying to do the configurations. However any time I click to save the configuration, I get the message:
requested method does not exist
EDIT TO ADD: I also seem to be getting this message on many of the menu items in the administration area for RVSiteBuilder.
I searched the forum for that phrase but it turned up nothing and didn't see anything about it in the docs.
What should I do to fix this?
pairote
Dec 15 2008, 10:18 AM
What's your browser? If you switch the browser, does it work?
Do you disable browser referer header?
dryline
Dec 15 2008, 10:27 AM
QUOTE(pairote @ Dec 14 2008, 10:18 PM)

What's your browser? If you switch the browser, does it work?
Do you disable browser referer header?
Firefox 3.0.4
It's the only browser I use.
Not sure about the last thing you asked me. I general use it in the default configuration.
dryline
Dec 15 2008, 10:33 AM
I have IE installed, I just never used it.
I tried it with IE and it also gives the same message.
pairote
Dec 15 2008, 11:34 AM
What's your cPanel version?
Do you access through cPanel proxy such as
http://whm.yourServer.com/ instead of
http://www.yourServer.com:2086?
What's your RVSiteBuilder version? Check it at /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt.
dryline
Dec 15 2008, 11:43 AM
QUOTE(pairote @ Dec 14 2008, 11:34 PM)

What's your cPanel version?
Do you access through cPanel proxy such as
http://whm.yourServer.com/ instead of
http://www.yourServer.com:2086?
What's your RVSiteBuilder version? Check it at /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt.
Cpanel Version:
cPanel 11.24.2-C32370 - WHM 11.24.2 - X 3.9
CENTOS 4.7 i686 on standard
I am accessing whm via IP address.
https://xx.xx.xxx.xxx:2087/SiteBuilder version is PRO 3.26
I just installed it this afternoon, so it pulled that version from your server at that time.
pairote
Dec 15 2008, 11:56 AM
All should be ok. You need to submit support ticket at
http://support.cpanellicense.com/ including root access. Our devlopers will help you on this.
dryline
Dec 15 2008, 12:22 PM
QUOTE(pairote @ Dec 14 2008, 11:56 PM)

All should be ok. You need to submit support ticket at
http://support.cpanellicense.com/ including root access. Our devlopers will help you on this.
Ok thanks, support ticket has been started.
catwalk
Dec 15 2008, 03:39 PM
Same here after installing cPanel 11.24.2-C32318 - WHM 11.24.2 - X 3.9 today. Getting "requested method does not exist" after trying to save a configuration.
pairote
Dec 15 2008, 08:50 PM
It is a bug on 11.24.2. We are investingating the issue. In the meanwhile, if you find the problem, please try to reopen it again.
dryline
Dec 16 2008, 02:24 AM
I hope you guys get it worked out soon. This was a brand new thing for us (just installed for the first time yesterday). Now I am paying for a product I can't even use unfortunately.
pairote
Dec 16 2008, 02:27 AM
We are testing it with cPanel developer on 11.24.2-BETA_32392. It is not available on the public yet. Please wait.
pairote
Dec 16 2008, 12:20 PM
Please update to latest cPanel/WHM (current is 11.24.4-CURRENT_32412). It should resolve your problem.
dryline
Dec 16 2008, 01:06 PM
Indeed, that seems to have done the trick...now off to get it configured. Apologies for the panic attack!
catwalk
Dec 16 2008, 09:58 PM
QUOTE(pairote @ Dec 16 2008, 05:20 AM)

Please update to latest cPanel/WHM (current is 11.24.4-CURRENT_32412). It should resolve your problem.
The Cpanel change-log in WHM is still stuck at version 32255. Is there a more update change-log somewhere to see what changes have been implemented in the version you mentioned?
pairote
Dec 16 2008, 10:39 PM
I don't all changes cPanel did. I know only cPanel modified cpaneld to fix the HTTP_* variables.
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