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RV Products Forums > RVSiteBuilder > Tryout website (demo) support
Lanquest-Hosting.Net
Hello All,

After updating to version PRO 4.26 last night.

I have gone through the instructions pretty much word for word. Installation for root | Tryout new installation on v4.x


CODE
Tryout control

V4 tryout web site will be created from RVSiteBuilder itself in the same way end-users build the web site. That means the greater level of customization on the tryout web site. You can enable tryout module for any users. The hosting account should have unlimited disk spaces and databases. It can be a standard hosting account, and not necessary to be a reseller account. Once the account have be authorized, you will find the 'Create Tryout' button on cPanel >> RVSiteBuilder besides the create web site and create blog.

In order to run tryout web site, there are special requirements. The following module or PHP functions need to be execuable.

    * Ioncube.
    * Symlink PHP function.
    * Exec or system or shell_exec PHP function. One of these functions need to be available.
    * suhosin.executor.allow_symlink is on, if your server run suhosin.

You need to configure open_basedir for the accounts which run the tryout module manually before enabling the users here.

1. SSH to the server as root and add custom_vhost_template_ap1 and custom_vhost_template_ap2 values on the end of file
/var/cpanel/userdata/USER_NAME/TRYOUT_WEBSITE_DOMAIN. Replace USER_NAME and TRYOUT_WEBSITE_DOMAIN with your own values.

    custom_vhost_template_ap1: /var/cpanel/rvglobalsoft/rvsitebuilder/panelmenus/cpanel/apachetemplate/tryout.rvsitebuilder.apache1 custom_vhost_template_ap2: /var/cpanel/rvglobalsoft/rvsitebuilder/panelmenus/cpanel/apachetemplate/tryout.rvsitebuilder.apache2

2. Remove cache data of userdata edited above, rm -f /var/cpanel/userdata/USER_NAME/TRYOUT_WEBSITE_DOMAIN.cache
3. Then run /scripts/rebuildhttpdconf
4. If all is ok, run /scripts/restartsrv httpd


I then give access to a user.

After selecting the option to publish the site i get the following error on the Updating publish data section.

CODE
open_basedir restriction in effect. File(/var/cpanel/rvglobalsoft/rvsitebuilder) is not within the allowed path(s).
Contact your hosting provider, to manually update your custom_vhost_template_ap1 and custom_vhost_template_ap2 values.
Your provider can update your custom_vhost_template_ap1 and custom_vhost_template_ap2 values by follow instruction here.


I have raised a support ticket but it was suggested that I have not updated the custom_vhost_template_ap2 values. This is not shown in any of the instructions online and would like to know. What values are supposed to be entered in this file? sad.gif

Many Thanks

Michael
Lanquest-Hosting.Net
There was a PRO 4.27 update showing today.
I have updated to that version and followed the instructions again and it's all working now. huh.gif
Damo
I've just installed PRO 4.31 and no templates can be viewed. They all generate an "Oops!" error page. I did submit a bug report directly from that page.

If you attempt to edit any page it displays a message "No Template!".

I've already forced a re-install of the entire application and /scripts/makecpphp but the error perists.

The changelog is only showing up to June 7, 2010 - v4.24. Is 4.31 and official release? It's currently broken and I need it to be fixed asap.

Damo
Just adding to my last post. This is happening when trying to edit the Tryout website as the admin. i.e. Via the WHM / RVSiteBuilder / Activity Report / Click on the arrow next to the user that has been setup as a tryout user.

I can publish the site, make some changes but can not view the template (No Template!) to be able to move the logo, etc..

Creating a website when logging in via the tryout site appears to be working as per normal though.
rvstaff
All issue has been assigned and is currently being reviewed. An update will be available soon.
Damo
What time frame is associated with "soon"?
Damo
The changelog for 4.3.3 states:

- Bug: Preview template in step2 fixed.

It wasn't broken in Step2. It was and still is broken in Step3. I have a helpdesk ticket about this also stating that it was fixed, I replied with more information about it being partly fixed but haven't heard anything back. SB #HIM-24590-288

Damo
As a workaround until the Step3 is fixed in the TryOut module I was able to continue working by creating a backup, restoring it to a normal users account (where it works as expected, and then backed it up again and restored it to the TryOut. A lot more work than necessary!
rvstaff
Please update your RVSitebuilder to v4.34 and try again.
Damo
The Step3 preview is now working as expected. Thank you.

What else has been included in this minor update? I'm hoping that nothing else is broken.

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